** Please be informed that the due to the corona virus some lead times may be longer than expected. please click here to read our company's statements on the corona virus which will be updated regulary **

Corona Virus COVID 19 Statements

Subject: Corona Virus COVID 19 – Statement Update 

 
30th March 2020
 
As the Corona Virus takes a greater hold on the UK, and in response to guidelines set out by the ‘Public Health England’ (PHE) we would like to communicate our current ‘modus operandi’.

  • Office Personnel: All office personnel are working from home and are contactable during normal business hours both by telephone and email. We are therefore able to respond to all new enquiries, receive sales orders and advise customers on orders that are in progress.
  • Goods Out: We are allocating two mornings a week for one warehouseman and one office person to pack and despatch goods from orders that we have pooled over the previous 2-3 days. This is not ideal, but the safety of our staff and our responsibility to the Corona Virus effort must come first. Indeed, our decision to offer this limited service at all is to ensure we can service ‘key industry’ customers including the NHS.
  • Goods Inwards: We are not open to taking receipt of goods unless it is pre planned well in advance.
  • Production: Closed until further notice.

If you have any further queries, please don’t hesitate to contact us on 01613671370 or email as follows:

Sales Enquiries: sales@textiletechnologies.co.uk

Sales Order Processing: orders@textiletechnologies.co.uk

Accounts Dept: accounts@textiletechnologies.co.uk

Despatch Dept: despatch@textiletechnologies.co.uk

We would like to wish all our customers and your respective Family’s good health now and in the future.

  
Best Regards,

Edward Ashworth

Managing Director

 

______________________________________________________________

 

 

Subject: Latest COVID-19 Update - Skeleton Staff and Production Closure

 
24th March 2020
 
As a result of the increasingly harsh but essential measures imposed by authorities and governments to fight the Covid-19 pandemic, which includes bans on leaving homes and the closing of borders for non-essential goods, as well as our legal and moral obligation towards the protection and health of our employees, we regret to inform you that we are now operating strictly on a skeleton staff basis at our business address and remotely from our homes where possible. This means there is only one person in the office and one person in our warehouse / despatch team for the foreseeable future and that we anticipate this will change at a moments notice and likely to a full closure. This means that we can no longer guarantee the fulfilment of all your running orders as per the original contract.
 
Unfortunately, nobody can predict now the duration of this health emergency, but naturally we will continue to inform you of any relevant changes from our side.
 
However, our commitment to your company continues to be the same as always and we will do our best efforts to fulfil the current orders of our customers to the extent that this continues to be possible and that you continue to be able to receive our goods. We will also try to respond to any other urgent needs you may have.
 
Since many of our customers have already informed us about their inability to receive our supplies, to optimise the deliveries and minimise any damage, we will contact you as soon as feasibly possible to discuss with you our ability to supply running orders, as well as your ability to receive our goods.
 
In any case, we will also need your cooperation when, hopefully soon, this situation ends and we can re-start as normal.
 
It is important for us that we continue to be in touch in these very volatile circumstances. If you have any doubts or questions, please contact us by email below.
 
Sales Enquiries: sales@textiletechnologies.co.uk
Sales Order Processing orders@textiletechnologies.co.uk
Accounts Dept: accounts@textiletechnologies.co.uk
Despatch Dept: despatch@textiletechnologies.co.uk
  
We thank you for your understanding and wish that you and your families continue to stay healthy.
 
Kind regards,
 
Edward Ashworth
Managing Director

 

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 Corona Virus COVID 19 – Statement

 
13th March 2020
 
As the Corona Virus takes a greater hold on the UK, we want to let you know that Textile Technologies will continue to do our very best to ensure continuity of supply throughout these challenging times.
Naturally, we are following all guidelines set out by the ‘Public Health England’ (PHE), as well as having implemented efforts to mitigate the effects of the virus on the company and our employees. Inevitably, there will be a period of disruption which undoubtedly may affect our own ability to operate at full capacity.

Furthermore, we continue to observe the impact the virus is having on other countries particularly where companies in our supply chain are located. Indeed, we have just today been made aware that at least one company in our supply chain has, and with good reason, taken the decision to shut down and cease all activity until further notice. Unfortunately, this does mean there will be consequences; most likely in the form of extensions to lead times and for lengths of time we can not yet advise. We will be making every effort in the coming days to communicate to particular customers we feel this might affect the most.

Finally, Textile Technologies staff have been told that until it is deemed safe to do so and in the interests of the public, we will cease all travel for any general sales & consultative meetings nor will we be encouraging any visits to our offices during this time. We hope you understand and are patient with us during this time and do understand that sometimes a site visit is required to look at potential applications.

We would like to wish all our customers and your respective Family’s good health now and in the future.

Best Regards,
 
Edward Ashworth
Managing Director

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